Complaints

We value open communication with our parents and are committed to addressing any concerns promptly and effectively. If you wish to make a complaint, we encourage you to follow our established complaints procedure, which ensures all matters are handled fairly and thoroughly. Our step-by-step process is designed to resolve issues at the earliest possible stage while maintaining positive relationships within our school community. Please refer to our Complaints Policy for detailed information on how to proceed.

Subject Access Requests (SAR) & Data Protection

Under data protection legislation, parents and students have the right to request access to information that we hold about them.

To submit a SAR, please complete this form and email it to patotheprincipal@haz5d.com

We will respond to all legitimate requests within the statutory timeframe of one month.

To read more about how 5 Dimensions Trust complies with data protection principles, please click on this link 5 Dimensions Trust - Data protection.